We guarantee and honor ALL returns for orders of ONE or TWO pairs. That even goes for pairs that have been trimmed or worn (as long as it's within a 30 day window from when your insoles were received). For larger orders, we are only able to honor refunds and returns for up to TWO worn pairs PLUS any additional pairs that are unworn and in their original packaging (again, as long as it's within a 30 day window from when the insoles were received).
Please submit the form below and INCLUDE YOUR ORDER NUMBER. We will respond to your request with information on next steps.